Your space for something neuü.

And where the magic happens

neuü Cheltenham clinic

neuü office at 16 Royal Crescent

neuü Cheltenham clinic is open by appointment only to ensure every visit gets the care and attention it deserves. Appointment flexibility is key, real life doesn’t just do 9–5. Catering for early birds, night owls, weekend lovers, cheeky lunch breakers, afternoon daydreamers, midweek motivators and everything in between!

neuü is designed to help clients feel comfortable, supported, and at ease. While the work we do is meaningful, the space itself is full of warmth, a place where laughter is welcome, emotions are honoured and every journey is met with care.

If you are visiting from outside the local area, why not turn your visit into a restorative retreat? Feel your best while you explore the beauty of Cheltenham and the Cotswolds. neuü can offer recommendations for the best places to eat, sleep, relax and repeat!


neuü Royal Crescent Map, Cheltenham

neuü Cheltenham clinic

16 Royal Crescent
Cheltenham
Gloucestershire
GL50 3DA

The clinic is located towards the end of Royal Crescent.

We are only 3.5 miles from the J11 on the M5 and only a short walk from Cheltenham town centre where there are plenty of parking options less than 5 minutes from clinic.

We are close to Cheltenham central bus station and just over 1 mile from Cheltenham train station.

Make an enquiry today

Email: hello@neuu.co.uk
Call or WhatsApp on 01242 350668

neuü Clinic Etiquette

At neuü, we value your time and strive to offer a personalised experience for every client. Our Appointment Etiquette Guidelines are designed to respect your time and ours while ensuring fairness and flexibility for everyone.

Initial Consultations

Initial consultations are complimentary. However, to respect our time and availability, we kindly ask that you provide at least 24 hours' notice if you need to reschedule or cancel. This allows us to offer the appointment slot to another client in need.

Appointment Deposits

A £50 deposit is required to secure all Micropigmentation and Microneedling appointments. This amount will be deducted from the final cost of your session.

If you cancel or reschedule with less than 24 hours' notice, the deposit will not be reimbursed unless there are exceptional circumstances.

Notice Period for Cancellations

For cancellations or rescheduling, we request at least 24 hours' notice.

Cancellations made with less than 24 hours' notice will result in the loss of your deposit. 

No-Show Policy

If you do not attend your appointment and provide no notice, this will be considered a "no-show," and will result in the loss of your deposit. 

Arriving Late

If you arrive late, we will do our best to accommodate you; however, your session may need to be shortened to avoid delaying other clients. The full service fee will still apply.

Emergency Exceptions

At neuü, we understand that life can be unpredictable. If you need to cancel at short notice due to unforeseen circumstances, please inform us as soon as possible, and we will handle these situations with discretion and understanding.

Under-18s or Animals

To maintain a calm and professional environment, no children under the age of 18 are permitted on the premises

Animals are not allowed, except for guide dogs or other certified assistance animals

How to Cancel or Reschedule

You can cancel or reschedule your appointment by: